Guest Experience Host – Welcoming Service & Teamwork

Hyatt Hotels Corporation; Dublin (OH); Presencial; USD 21.000 - 26.000; Tempo integral

Resumo da vaga

Hyatt Hotels Corporation is seeking a Hotel Host to deliver exceptional guest experiences across the front-of-house areas, including the Host Stand and event spaces. You will support check-in/check-out processes and help maintain a clean, welcoming environment for all guests.

The role requires strong customer service, an ability to multi-task, and excellent English communication. Flexible availability, including weekends and holidays, is essential for success.

Qualificações

• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast-paced environment.
• High school diploma or equivalent required.
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
• Must possess basic computer skills, i.e. Word, Excel, etc.

Responsabilidades

• Provide guest experiences at the Hotel Host Stand, Placery, Guest Kitchen, e-room and Well being Room; assist with guest check-in and check-out.
• Service meeting rooms and support event needs while maintaining a clean, inviting environment.
• Maintain high standards of guest service and teamwork to ensure a smooth operation.
• Communicate effectively with guests and team members in a fast-paced setting.

Conhecimentos

Customer service

English proficiency

Multi-tasking

Computer basics

Formação

High school diploma or equivalent

Ferramentas

Word

Excel

Descrição da vaga

Hyatt Hotels Corporation is seeking a Hotel Host to deliver exceptional guest experiences across the front-of-house areas, including the Host Stand and event spaces. You will support check-in/check-out processes and help maintain a clean, welcoming environment for all guests.

The role requires strong customer service, an ability to multi-task, and excellent English communication. Flexible availability, including weekends and holidays, is essential for success.