Guest Experience Host - Hotel Restaurant

Sonesta International Hotels Corporation; Cambridge (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company Match for HSA

401(k) Retirement Plan with Company

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term Di

Disability Insurance

Educational Assistance

Sonesta Hotel Discounts

Job summary

Sonesta International Hotels Corporation in Cambridge, MA is seeking a courteous restaurant host to warmly greet guests, escort them to tables, and ensure seating aligns with service standards.

You will handle reservations, maintain the reservation book, and help keep the dining room clean and well organized while delivering attentive guest relations.

We offer comprehensive benefits and competitive pay, with opportunities to grow within a dynamic hospitality team.

Qualifications

• Experience in guest-facing roles in hospitality.
• Strong communication and interpersonal skills.
• Knowledge of reservation processes and table service standards.
• Ability to work in a fast-paced restaurant environment.

Responsibilities

• Greet guests and acknowledge them upon arrival, even during busy periods.
• Answer restaurant calls courteously and manage reservations.
• Maintain guest relations and escort guests to tables.
• Ensure knowledge of menu items, daily activities, and hours of operation.
• Set up and maintain stations and logs; report shortages.
• Perform other duties as assigned.

Skills

Guest service

Communication

Reservation management

Team coordination

Job description

Sonesta International Hotels Corporation in Cambridge, MA is seeking a courteous restaurant host to warmly greet guests, escort them to tables, and ensure seating aligns with service standards.

You will handle reservations, maintain the reservation book, and help keep the dining room clean and well organized while delivering attentive guest relations.

We offer comprehensive benefits and competitive pay, with opportunities to grow within a dynamic hospitality team.