Guest Experience Host – Dining Concierge

Aimbridge Hospitality, LLC; Cambridge (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term Disability Insurance

Long-Term Disability Insurance

Paid Time Off

401k Retirement Plan

Job summary

The Charles Hotel in Harvard Square in Cambridge, MA seeks a Host Person to welcome guests, seat them, and coordinate with servers to deliver outstanding dining experiences. You’ll assist in payment handling and ensure a memorable, seamless visit for every guest.

The role emphasizes a polished appearance, strong communication, teamwork, and reliability, with opportunities to participate in trainings and grow within a hospitality-focused environment.

Qualifications

• High school diploma or relevant hotel/field experience preferred.
• Strong communication, problem-solving, and multitasking skills required.
• Demonstrated initiative and ability to meet deadlines consistently.
• Ability to assimilate and analyze complex information from various sources and adapt as needed.
• Competence in understanding financial data and performing basic arithmetic functions.

Responsibilities

• Greet, seat, and shine! Welcome guests with friendly vibes and positive attitude.
• Look sharp in uniform, nametag, and a big smile for first impressions.
• Follow safety rules to keep guests and teammates safe and comfortable.
• Manage reservations, tables, and orders to ensure smooth service.
• Assist cashier with payments and tip reconciliation to ensure accuracy.
• Join trainings and collaborate with the team to strengthen service and reliability.

Skills

Hospitality

Appearance

Safety

Operations

Finance

Teamwork

Education

High school diploma or equivalent

Job description

The Charles Hotel in Harvard Square in Cambridge, MA seeks a Host Person to welcome guests, seat them, and coordinate with servers to deliver outstanding dining experiences. You’ll assist in payment handling and ensure a memorable, seamless visit for every guest.

The role emphasizes a polished appearance, strong communication, teamwork, and reliability, with opportunities to participate in trainings and grow within a hospitality-focused environment.