Guest Experience Host: Warm Welcome & Service

Tavistock Restaurant Collection; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A prestigious restaurant group in Boston is seeking a Host/Hostess who will be responsible for delivering exceptional hospitality to guests. This role is key to ensuring a positive guest experience by making great first and last impressions. Candidates should have a high school diploma, good communication skills in English, and preferably prior hospitality experience. The position requires maintaining cleanliness, managing tables effectively, and addressing guest inquiries professionally.

Qualifications

• Ability to communicate (speak, read, and write) in English.
• Previous hospitality experience is preferred.

Responsibilities

• Maintain grooming and uniform standards.
• Greet guests and deliver hospitality.
• Handle guest complaints professionally.
• Update table availability and manage dining room effectively.

Skills

Adaptability & Flexibility

Attention to Detail

Communication

Customer Focus

Teamwork

Education

High School diploma

Job description

A prestigious restaurant group in Boston is seeking a Host/Hostess who will be responsible for delivering exceptional hospitality to guests. This role is key to ensuring a positive guest experience by making great first and last impressions. Candidates should have a high school diploma, good communication skills in English, and preferably prior hospitality experience. The position requires maintaining cleanliness, managing tables effectively, and addressing guest inquiries professionally.