Guest Experience Host - Hospitality Front Desk

McLemore Resort Manager LLC

United States

On-site

USD 17,000 - 25,000

Full time

3 days ago
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Benefits offered by this job

Daily Pay
Hotel discount program
Uniforms provided
Health, dental, vision, life insurance
Paid PTO
401k with employer match
Food & beverage discounts
Tuition reimbursement

Job summary

Valor is seeking a Host/Hostess to greet and seat guests, manage seating arrangements, and coordinate with servers and kitchen to ensure a smooth dining experience. You will be the first and last impression, guiding guests from arrival to departure with courteous service in a fast-paced environment.

The role emphasizes welcoming guests, managing reservations, and ensuring the dining room operates efficiently while upholding high standards of hospitality.

Qualifications

  • First point of contact for guests; greet, answer questions, make guests feel welcome.
  • Ability to manage seating, reservations, and flow of dining room.

Responsibilities

  • Greet guests, escort to table, present menus.
  • Ensure doors are clean, inviting, and welcoming.
  • Maintain menu cleanliness and accuracy, including special items.
  • Inform servers of location and assigned stations.
  • Plan seating chart and organize reservations for the evening.
  • Coordinate with reservations staff to confirm guest counts.
  • Ensure staff staffing for private parties as needed.
  • Coordinate with kitchen on item availability and timing.
  • Maintain constant communication with servers, manager, and kitchen to synchronize service.

Skills

Customer service
Communication
Guest relations

Job description

Valor is seeking a Host/Hostess to greet and seat guests, manage seating arrangements, and coordinate with servers and kitchen to ensure a smooth dining experience. You will be the first and last impression, guiding guests from arrival to departure with courteous service in a fast-paced environment.

The role emphasizes welcoming guests, managing reservations, and ensuring the dining room operates efficiently while upholding high standards of hospitality.

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