Guest Experience Host — Welcome & Seating Leader

Valor Hospitality Partners

Rising Fawn (GA)

Sur place

USD 26 000 - 38 000

Plein temps

Il y a 2 jours
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Avantages offerts par ce poste

Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Health, Dental, Vision, Life Insurance
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement

Résumé du poste

Valor Hospitality Partners seeks a courteous Host/Hostess to greet guests, seat them, and coordinate dining room operations at our restaurant. You will ensure a quality dining experience and assist with reservations, seating charts, and guest flow, working closely with servers, managers, and kitchen staff.

The role requires a welcoming demeanor, clear communication, ability to handle requests and maintain high standards of service.

Qualifications

  • First point of contact for guests; greet, answer questions, make them feel welcome.
  • Ensure guest comfort, value, and attentive service; handle special requests.
  • Positive attitude, empathy; knowledge of restaurant flow and basic systems.

Responsabilités

  • Greet guests, escort to table, pull chair, present menus.
  • Maintain clean entry doors; ensure inviting atmosphere.
  • Wipe and present menus; note special items on hand.
  • Inform servers of location and seating assignments; plan seating chart.
  • Coordinate with phone reservations to confirm bookings.
  • Ensure private parties are staffed and organized for the evening.
  • Verify menu items with kitchen for availability.
  • Maintain constant communication with servers, manager, and kitchen to synchronize timing.
  • Greet guests on departure; ensure overall experience was pleasant.
  • Address any guest issues promptly with management.

Connaissances

Guest greeting
Customer service
Communication
Problem solving
Multitasking

Outils

POS Systems
Reservation software

Description du poste

Valor Hospitality Partners seeks a courteous Host/Hostess to greet guests, seat them, and coordinate dining room operations at our restaurant. You will ensure a quality dining experience and assist with reservations, seating charts, and guest flow, working closely with servers, managers, and kitchen staff.

The role requires a welcoming demeanor, clear communication, ability to handle requests and maintain high standards of service.

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