Guest Experience Host: Warm Welcomes & Efficient Seating

VE Hospitality Group

Florida

Hybrid

USD 17,000 - 22,000

Part time

36 hours ago
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Benefits offered by this job

Health benefits
Vision benefits
Dental benefits
Employee discounts
Growth opportunities
Training & development
Positive work environment

Job summary

VE Hospitality Group is seeking friendly and hospitable individuals to join our team as Restaurant Hosts/Hostesses. You will be the first point of contact for guests, greeting them warmly, managing reservations, and coordinating seating.

Responsibilities include waitlist management, providing menu information, and clear communication with servers. The role offers an opportunity for growth in a dynamic, customer-focused environment.

Qualifications

  • Previous experience as a Host/Hostess or in a customer service role is preferred but not required.
  • Excellent interpersonal and communication skills.
  • Strong organizational abilities and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Availability to work evenings, weekends, and holidays as needed.

Responsibilities

  • Greet guests with a friendly and welcoming attitude upon their arrival.
  • Maintain an organized reservation system, including taking reservations over the phone or online.
  • Manage the seating process, balancing guest preferences, table availability, and server assignments.
  • Effectively manage waitlists during peak dining hours with estimated wait times.
  • Provide guests with information about menus, specials, and promotions.
  • Communicate with servers and kitchen staff regarding table availability and requests.
  • Maintain a clean host/hostess stand and waiting area.
  • Bid guests a warm farewell and collect feedback as they depart.

Skills

Interpersonal skills
Communication
Organizational skills
Multitasking
Customer service
Positive attitude

Job description

VE Hospitality Group is seeking friendly and hospitable individuals to join our team as Restaurant Hosts/Hostesses. You will be the first point of contact for guests, greeting them warmly, managing reservations, and coordinating seating.

Responsibilities include waitlist management, providing menu information, and clear communication with servers. The role offers an opportunity for growth in a dynamic, customer-focused environment.

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