Guest Experience Host — Greet, Seat & Delight

Universal Store; Meridian (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

IHOP in Meridian, Idaho is seeking a friendly host/hostess to greet guests, seat them promptly, and support a welcoming dining experience. You will rotate seating to sustain high levels of service, handle calls and to-go orders, and assist with keeping restrooms, tables, and dining areas clean and inviting.

No prior experience is required. Strong communication and basic English literacy are important to ensuring guest satisfaction and smooth operation in a fast-paced setting.

Qualifications

• No prior experience required.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to read and speak English, to understand guest checks, instructions, warning and safety labels, and communicate with others.

Responsibilities

• Greet guests within 30 seconds and seat them as tables become available.
• Rotate station seating to maintain service quality.
• Handle guest complaints and invite them to return.
• Answer calls, take messages, and complete To Go orders.
• Maintain a waiting list and keep restrooms stocked and clean.
• Clear, clean and reset tables, chairs, booths, and floors after guests leave.
• Follow IHOP uniform and appearance standards and assist supervisors.

Skills

Guest service

Communication

English literacy

Education

No prior experience or training required

Job description

IHOP in Meridian, Idaho is seeking a friendly host/hostess to greet guests, seat them promptly, and support a welcoming dining experience. You will rotate seating to sustain high levels of service, handle calls and to-go orders, and assist with keeping restrooms, tables, and dining areas clean and inviting.

No prior experience is required. Strong communication and basic English literacy are important to ensuring guest satisfaction and smooth operation in a fast-paced setting.