Guest Experience Host (Front of House)

Denny's; Clarksville (TN); On-site; USD 2,800 - 12,000; Full time

Job summary

Keke's Breakfast Cafe is hiring a Front of House Support team member to warmly greet guests, manage seating, and coordinate with servers to ensure a smooth, welcoming dining experience. You will handle wait lists, provide accurate wait times, and help maintain a clean, organized dining area in a fast-paced setting.

Required are strong communication, customer service, and multitasking skills, plus the ability to stand for long periods and assist with basic food-safety practices.

Qualifications

• Experience in a customer service or hospitality setting is preferred but not required.
• Excellent communication and interpersonal skills with a friendly, welcoming demeanor.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Must be able to stand for extended periods and perform physical tasks including lifting and cleaning.
• Availability to work flexible hours, including weekends and holidays.
• Knowledge of basic food safety practices and ability to follow health regulations.
• Reliable transportation to and from work.

Responsibilities

• Greet guests warmly upon arrival and throughout their visit.
• Record guest names and party sizes when seating is not immediately available; issue pagers.
• Provide guests with estimated wait times and keep them informed during waits.
• Escort guests to tables with menus and silverware; note server names for a personal touch.
• Keep front of house areas clean and organized; assist servers during peak times.
• Collaborate with team to ensure efficient seating and maximize table utilization.
• Respond promptly to guest requests and communicate needs to servers as needed.

Skills

Customer service

Communication

Multitasking

Stamina

Cleanliness

Flexibility

Food safety basics

Reliability

Job description

Keke's Breakfast Cafe is hiring a Front of House Support team member to warmly greet guests, manage seating, and coordinate with servers to ensure a smooth, welcoming dining experience. You will handle wait lists, provide accurate wait times, and help maintain a clean, organized dining area in a fast-paced setting.

Required are strong communication, customer service, and multitasking skills, plus the ability to stand for long periods and assist with basic food-safety practices.