Front of House Guest Experience & Support (Flexible Hours)

Keke's Breakfast Cafe; Spartanburg (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401K with company match

Profit Sharing

Free pancakes

Job summary

Keke's Breakfast Cafe is seeking a Front of House Support team member to warmly greet guests, manage waiting guests, and escort guests to tables with menus. You will collaborate with servers to ensure efficient seating and smooth operations, while maintaining a clean and welcoming front-of-house area.

The role emphasizes friendliness, attentiveness, and strong organizational skills to support a positive guest experience in a fast-paced dining environment.

Qualifications

• Previous experience in a customer service role or hospitality setting preferred but not required.
• Excellent communication and interpersonal skills with a friendly and welcoming demeanor.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Must be able to stand for extended periods and perform physical tasks, including lifting and cleaning.
• Availability to work flexible hours, including weekends and holidays.
• Knowledge of basic food safety practices and ability to follow health regulations.
• Reliable transportation to and from work

Responsibilities

• Warmly and graciously greet all guests upon arrival, ensuring they feel welcomed.
• Record guest names, party sizes, and issue pagers for a smooth waiting experience when seating is unavailable.
• Provide guests with estimated wait times and keep them informed.
• Page guests when their table is ready and inquire about children in the party.
• Escort guests to their tables with menus and silverware for a seamless transition.
• Assist with seating requests and balance customer flow in service sections.
• Inform guests of their server’s name upon seating to add a personal touch.
• Thank guests as they leave and invite them to return.

Skills

Customer service

Communication

Teamwork

Organization

Multitasking

Physical stamina

Job description

Keke's Breakfast Cafe is seeking a Front of House Support team member to warmly greet guests, manage waiting guests, and escort guests to tables with menus. You will collaborate with servers to ensure efficient seating and smooth operations, while maintaining a clean and welcoming front-of-house area.

The role emphasizes friendliness, attentiveness, and strong organizational skills to support a positive guest experience in a fast-paced dining environment.