Guest Experience Host | Front Desk & Welcome Specialist

MEININGER Hotels; Center City (MN); Presencial; USD 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff events

Pension scheme

Well-being platform

Mondly language learning app

Discounts for family and friends

Growth opportunities

Descripción de la vacante

MEININGER Hotels is seeking a Front Office professional for our Salzburg City Center location. You will be the face of the hotel, ensuring a warm welcome and a smooth check-in/check-out process, while providing local guidance to guests.

You’ll handle guest inquiries across channels, manage invoicing and admin tasks, and contribute to online reputation efforts. A team-first attitude with flexibility for shifts is essential.

Formación

• Have hotel experience or a passion for HORECA industries.
• Outgoing personality and enjoy bustling environments.
• People-oriented and eager to create memorable guest experiences.
• Team player and ready to support colleagues.
• Fluent in German and English (minimum A2-B1).

Responsabilidades

• Create a memorable stay as a great host for guests.
• Manage check-ins and check-outs from A to Z to optimize occupancy.
• Answer guests' personal and phone inquiries; advise on local attractions and services.
• Handle operational/admin tasks: invoicing, hour registration, online reputation management, quality checks.
• Work in a team and assist with occasional F&B tasks (breakfast, dinner, bar).
• Adapt to a diverse environment with weekday, weekend, day, evening and night shifts.

Conocimientos

Outgoing personality

People person

Team player

German fluency

English fluency

Descripción del empleo

MEININGER Hotels is seeking a Front Office professional for our Salzburg City Center location. You will be the face of the hotel, ensuring a warm welcome and a smooth check-in/check-out process, while providing local guidance to guests.

You’ll handle guest inquiries across channels, manage invoicing and admin tasks, and contribute to online reputation efforts. A team-first attitude with flexibility for shifts is essential.