Guest Experience Host - 24/7 Front Desk

MEININGER Hotels; Center City (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Attractive compensation

Up to 5 extra MEININGER anniversary/ho

Staff nights and Friends and Family 할인

Job summary

MEININGER Hotels is seeking a receptionist for its Brussels City Center property. The role focuses on welcoming guests, managing check-in/check-out, and acting as the first contact for visitors, suppliers, and technicians.

You will answer inquiries, share local tips, and handle basic admin tasks like invoicing and emails. The ideal candidate has at least 1 year of receptionist experience, a friendly, outgoing personality, and strong English and French language skills.

Qualifications

• One year of receptionist experience or more.
• Outgoing personality and ability to handle a busy, dynamic environment.
• You are a people person who enjoys helping guests and creating memorable experiences.
• You are a team player ready to assist colleagues and other departments.
• Knowledge of front office systems (e.g. ASSD, Fidelio, SIHOT).
• Fluent in English and French (B1-B2 level).
• Available to work weekends, public holidays, day and night shifts.

Responsibilities

• Guest check-in and check-out, ensuring a smooth and friendly experience.
• Be the first point of contact for guests, suppliers and external technicians.
• Respond to guests' questions and direct them to local sights and activities.
• Handle operational tasks such as invoicing and replying to emails and online requests.
• Collaborate with other departments and support guests and colleagues as needed.

Skills

People skills

Front office systems

Team player

English-French

Job description

MEININGER Hotels is seeking a receptionist for its Brussels City Center property. The role focuses on welcoming guests, managing check-in/check-out, and acting as the first contact for visitors, suppliers, and technicians.

You will answer inquiries, share local tips, and handle basic admin tasks like invoicing and emails. The ideal candidate has at least 1 year of receptionist experience, a friendly, outgoing personality, and strong English and French language skills.