Guest Experience Host | Front Desk & Scheduling

Floyd's 99 Barbershop; Chicago (IL); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

EAP counseling

Growth opportunities

Collaborative culture

Descrizione del lavoro

Floyd's 99 Barbershop in Chicago, IL is hiring a full-time Client Services Host to keep our busy shop running smoothly. You will greet clients, answer calls, book appointments, and upsell our services with a friendly, professional approach.

We value teamwork, reliability, and excellent communication. Weekend and evening availability is required. Benefits include health coverage for full-time staff, employee assistance, and growth opportunities within a nationwide brand.

Competenze

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Fantastic collaboration skills with an ability to communicate over the phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Mansioni

• Answer phone calls and respond to questions.
• Schedule treatments and manage appointments.
• Promote services and upsell treatments or products when possible.
• Provide cost estimates and wait times before booking.
• Assist with general cleaning to keep the retail space presentable.

Conoscenze

Customer service

Team collaboration

Time management

Attention to detail

Confidentiality

Descrizione del lavoro

Floyd's 99 Barbershop in Chicago, IL is hiring a full-time Client Services Host to keep our busy shop running smoothly. You will greet clients, answer calls, book appointments, and upsell our services with a friendly, professional approach.

We value teamwork, reliability, and excellent communication. Weekend and evening availability is required. Benefits include health coverage for full-time staff, employee assistance, and growth opportunities within a nationwide brand.