Front Desk Host - Elevate Customer Experience & Scheduling

*Floyds 99 Barbershop - Chicago - Wrigley; Chicago (IL); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee assistance program

Growth opportunities

Health benefits (medical, dental, and视

Fun and relaxed environment

Nationwide locations

Descrizione del lavoro

Floyd's 99 Barbershop in Wrigley, Chicago, is seeking a Front Desk Host to help keep our busy shop running smoothly. This full-time role involves greeting customers, answering questions, scheduling appointments, and handling pricing information with a friendly, service-oriented approach.

The position requires 2+ years of customer service experience in relevant settings, a willingess to work weekends/evenings, and a team mindset.

Competenze

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Excellent communication skills, both on the phone and in person.
• Commitment to helping others and working with a team.
• Strong organizational skills with attention to detail.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Mansioni

• Answer phone calls and take messages for staff.
• Schedule appointments and provide pricing information.
• Interact with customers to discuss services and upsell where possible.
• Generate quotes and manage wait times for clients.
• Assist with general cleaning duties to maintain a welcoming shop environment.

Conoscenze

Customer service

Team collaboration

Communication

Time management

Confidentiality

Flexible schedule

Descrizione del lavoro

Floyd's 99 Barbershop in Wrigley, Chicago, is seeking a Front Desk Host to help keep our busy shop running smoothly. This full-time role involves greeting customers, answering questions, scheduling appointments, and handling pricing information with a friendly, service-oriented approach.

The position requires 2+ years of customer service experience in relevant settings, a willingess to work weekends/evenings, and a team mindset.