Guest Experience Host: Front Desk & Operations (Luxury)

Beemok Hospitality Holdings LLC; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

Beemok Hospitality Holdings LLC is seeking a Lobby Host to provide exceptional guest accommodations and comfort during their stay at The Cooper. This dual-role includes responsibilities for both Front of House and Back of House, with shifts assigned according to business needs.

The ideal candidate will have a strong customer service background and be comfortable engaging with guests in a luxury environment. The role requires multitasking and effective problem-solving skills.

Qualifications

• Comfortable engaging with people face-to-face and over the telephone.
• Experience in a luxury environment is preferred.
• Ability to multitask and solve problems efficiently.

Responsibilities

• Monitor guest and visitor activity at the hotel entrance.
• Oversee daily hotel check-ins and check-outs.
• Assist guests with stay-related questions and requests.

Skills

Customer service experience

Proficient in property management systems

Excellent communication skills

Fluency in English

Job description

Beemok Hospitality Holdings LLC is seeking a Lobby Host to provide exceptional guest accommodations and comfort during their stay at The Cooper. This dual-role includes responsibilities for both Front of House and Back of House, with shifts assigned according to business needs.

The ideal candidate will have a strong customer service background and be comfortable engaging with guests in a luxury environment. The role requires multitasking and effective problem-solving skills.