Front Office Host (Full-Time)

Hyatt Regency; San Antonio (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Discounted & complimentary hotel rooms

Paid time off

Retirement savings plan

Employee stock option plan

Complimentary meals in colleague café

Tuition reimbursement, up to $1,000 a 

Excellent training and professional de

Opportunities to work around the world

Job summary

Hyatt Regency Hill Country Resort and Spa is seeking a Front Office Host in the San Antonio, TX area. The role focuses on guest registration, promoting hotel services, and delivering an exceptional guest experience.

You will interact with guests, handle inquiries, and process payments while representing Hyatt with professionalism. The position is full-time with a flexible weekly schedule, including weekends and holidays, and offers opportunities to engage with a luxury resort environment known

Qualifications

• Previous admin or computer skills experience required.
• Ability to work in a fast-paced environment.
• Strong customer service orientation and communication skills.
• Willingness to work a flexible schedule including weekends and holidays.
• Previous front office/guest services experience is a plus.

Responsibilities

• Greet and register guests at check-in and check-out.
• Communicate hotel services, promotions, and policies to guests.
• Process forms of payment and handle guest inquiries.
• Serve as the face of Hyatt Regency Hill Country Resort and Spa and contribute to guest experience.

Skills

Admin/computer skills

Fast-paced environment

Customer service

Communication skills

Flexible schedule

Front desk experience

Job description

Organization- Hyatt Regency Hill Country Resort and Spa

Schedule Requirements

Must be available to work a flexible schedule during the week, including weekends and holidays. This is a full-time role.

Role

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

About Our Resort

Nestled across 300 scenic acres in the heart of Texas Hill Country, Hyatt Regency Hill Country Resort & Villas is San Antonio's premier luxury resort destination, where authentic Texas hospitality meets world-class amenities and unforgettable experiences.

Fresh off a multi-million-dollar transformation, our award-winning resort features beautifully redesigned guest rooms, an expanded collection of luxury villas, enhanced dining experiences, revitalized meeting and event spaces, and exciting new recreation offerings designed to elevate every guest stay.

Guests can unwind at our full-service Windflower Spa, enjoy 27 holes of championship golf, float along our signature lazy river, and experience the perfect blend of relaxation and adventure that has made us a leading destination for leisure travelers, corporate groups, weddings, and special events. Our unique event venues include the stunning Rancher Hall Event Barn, offering an authentic Texas backdrop for memorable celebrations and gatherings.

Recognized as the #1 Resort in San Antonio by TripAdvisor and consistently ranked among the top resorts in Texas, Hyatt Regency Hill Country Resort & Villas continues to set the standard for exceptional guest experiences.

As we enter an exciting new era of growth, innovation, and elevated luxury, we are seeking passionate hospitality professionals who are inspired to lead, create meaningful connections, and help shape the future of one of Texas' most celebrated resort destinations. Here, you'll find more than a career—you'll find opportunities to grow, develop, and make a lasting impact while working alongside a team that truly cares for one another and our guests.

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications

• Previous admin or computer skilled experience required
• A true desire to satisfy the needs of others
• Must be able to work in a fast-paced environment
• Ability to work a flexible schedule during the week, including weekends and holidays
• Previous front office agent experience is a plus

Benefits & Perks

• Health, dental and vision benefits
• Discounted & complimentary hotel room nights
• Paid time off
• Retirement savings plan
• Employee stock option plan
• Enjoy complimentary meals in our colleague café
• Tuition reimbursement, up to $1,000 a year
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.