Guest Experience Host | Flexible Schedule & Growth

Hyatt Regency; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Career growth

Affordable benefits

Referral bonuses

Discounted room nights

Free parking

Paid time off

401(k) with match

Employee meals

Job summary

Hyatt Regency Austin on the shores of Lady Bird Lake seeks an experienced Front Office Host to welcome guests, check them in, and communicate hotel services and promotions. This prominent role involves handling payments and addressing guest inquiries, contributing to a seamless guest experience.

Candidates should enjoy hospitality, deliver exceptional service, and be available across mornings, afternoons, evenings, weekends, and holidays.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Strong customer service skills.
• Refined verbal and written communication.
• Ability to stand for long periods.
• Open availability; flexible schedule including mornings, afternoons, evenings, weekends, and holidays.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Process payment forms and respond to guest inquiries.
• Be the face of Hyatt Regency Austin and deliver seamless guest experiences.

Skills

Customer service

Verbal communication

Written communication

Flexibility

Job description

Hyatt Regency Austin on the shores of Lady Bird Lake seeks an experienced Front Office Host to welcome guests, check them in, and communicate hotel services and promotions. This prominent role involves handling payments and addressing guest inquiries, contributing to a seamless guest experience.

Candidates should enjoy hospitality, deliver exceptional service, and be available across mornings, afternoons, evenings, weekends, and holidays.