Guest Experience Host, Front Desk — Luxury Resort

Hyatt Regency; San Antonio (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Discounted & complimentary hotel rooms

Paid time off

Retirement savings plan

Employee stock option plan

Complimentary meals in colleague café

Tuition reimbursement, up to $1,000 a 

Excellent training and professional de

Opportunities to work around the world

Job summary

Hyatt Regency Hill Country Resort and Spa is seeking a Front Office Host in the San Antonio, TX area. The role focuses on guest registration, promoting hotel services, and delivering an exceptional guest experience.

You will interact with guests, handle inquiries, and process payments while representing Hyatt with professionalism. The position is full-time with a flexible weekly schedule, including weekends and holidays, and offers opportunities to engage with a luxury resort environment known

Qualifications

• Previous admin or computer skills experience required.
• Ability to work in a fast-paced environment.
• Strong customer service orientation and communication skills.
• Willingness to work a flexible schedule including weekends and holidays.
• Previous front office/guest services experience is a plus.

Responsibilities

• Greet and register guests at check-in and check-out.
• Communicate hotel services, promotions, and policies to guests.
• Process forms of payment and handle guest inquiries.
• Serve as the face of Hyatt Regency Hill Country Resort and Spa and contribute to guest experience.

Skills

Admin/computer skills

Fast-paced environment

Customer service

Communication skills

Flexible schedule

Front desk experience

Job description

Hyatt Regency Hill Country Resort and Spa is seeking a Front Office Host in the San Antonio, TX area. The role focuses on guest registration, promoting hotel services, and delivering an exceptional guest experience.

You will interact with guests, handle inquiries, and process payments while representing Hyatt with professionalism. The position is full-time with a flexible weekly schedule, including weekends and holidays, and offers opportunities to engage with a luxury resort environment known