Guest Experience Host — Hotel Front Desk & Services

Hyatt Place; San Antonio (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

Hyatt Place in San Antonio is seeking dedicated Hotel Hosts to contribute to exceptional guest service. The role focuses on providing guests with welcoming, helpful, and memorable experiences throughout the hotel, including areas like the Bakery Café and Guest Kitchen.

Ideal candidates will have customer service experience, exhibit strong communication skills, and possess the ability to thrive in a fast-paced environment. Flexibility for shifts, including weekends and holidays, is also necessary.

Qualifications

• Previous guest service experience required.
• Strong command of the English language needed.
• Ability to lift, pull, and push moderate weight (at least 20 lbs).

Responsibilities

• Creating an exceptional experience for hotel guests.
• Handling guest check-in and check-out.
• Servicing meeting rooms and maintaining guest areas.

Skills

Customer service

Communication

Multi-tasking

Basic computer skills

Education

High school diploma or equivalent

Job description

Hyatt Place in San Antonio is seeking dedicated Hotel Hosts to contribute to exceptional guest service. The role focuses on providing guests with welcoming, helpful, and memorable experiences throughout the hotel, including areas like the Bakery Café and Guest Kitchen.

Ideal candidates will have customer service experience, exhibit strong communication skills, and possess the ability to thrive in a fast-paced environment. Flexibility for shifts, including weekends and holidays, is also necessary.