Guest Experience Host – Front Desk Entry-Level Career

Hilton; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Travel perks

Stock purchase plan

Paid parental leave

Caregiving support

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Signia Hilton Indianapolis seeks a Guest Service Agent to join the opening Front Office team, delivering warm welcomes and seamless check-ins for guests from day one. As an entry-level position, the role focuses on creating memorable experiences, handling guest inquiries, and promoting hotel services while upholding Hilton's standards of hospitality and integrity.

You'll gain hands-on experience with the POS system, learn local area information, and collaborate with a dedicated team to set the

Qualifications

• Guest service mindset focused on creating memorable guest experiences.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced hotel environment and greet guests warmly.

Responsibilities

• Greet guests upon arrival, assist with check-in/check-out, and provide welcome materials.
• Handle payments and operate the POS system accurately.
• Provide local knowledge, upsell hotel services, and resolve guest requests with urgency.

Skills

Guest service

Communication

Team collaboration

Problem solving

Flexibility

Job description

Signia Hilton Indianapolis seeks a Guest Service Agent to join the opening Front Office team, delivering warm welcomes and seamless check-ins for guests from day one. As an entry-level position, the role focuses on creating memorable experiences, handling guest inquiries, and promoting hotel services while upholding Hilton's standards of hospitality and integrity.

You'll gain hands-on experience with the POS system, learn local area information, and collaborate with a dedicated team to set the