Guest Experience Host - Front Desk Concierge

Martin Resorts, Inc.; Beaverton (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Peregrine Hospitality is seeking a Front Desk Associate to warmly welcome guests, check them in, and handle payments with accuracy. You will provide information about local attractions and hotel facilities while maintaining outstanding service standards.

The role requires strong customer service, cash handling, and the ability to upsell hotel services. Flexible hours and team collaboration are key, with a focus on guest satisfaction and brand standards.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in public guest/customer service.
• Hotel experience preferred.

Responsibilities

• Greet and welcome guests upon arrival, ensuring a warm first impression.
• Register guests into the computer system, verify reservations, and process payments.
• Handle cash and balance the cash drawer, maintaining financial records.

Skills

Guest service

Cash handling

Reservation processing

Upselling/marketing

Team collaboration

Education

High School diploma

Job description

Peregrine Hospitality is seeking a Front Desk Associate to warmly welcome guests, check them in, and handle payments with accuracy. You will provide information about local attractions and hotel facilities while maintaining outstanding service standards.

The role requires strong customer service, cash handling, and the ability to upsell hotel services. Flexible hours and team collaboration are key, with a focus on guest satisfaction and brand standards.