Guest Experience Host - Front Desk

Hyatt Hotels Corporation; Seattle (WA); Hybrid; USD 42,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Life Insurance

Short Term Disability

New Child Leave & Adoption Assistance

Paid vacation

Floating holidays

Paid holidays

Compassionate Leave

Paid Sick Time

Extended Illness Days

Employee Assistance Program

Free uniforms

Discounted parking

Discounted rooms

Complimentary rooms

Hyatt colleague discount

Tuition reimbursement

Job summary

Hyatt Regency Seattle is seeking a Front Office Host to warmly greet guests, check them in and explain hotel services. You will be the first impression of Hyatt, guiding guests and handling requests to ensure a seamless experience.

The role requires strong communication, the ability to stand for long periods, and a friendly, proactive approach. It includes an hourly wage with benefits and opportunities for upsell incentives.

Qualifications

• Desire to satisfy guests' needs
• Open availability including mornings, afternoons, evenings, weekends and holidays
• Refined verbal and written communication skills
• Strong attention to detail
• Ability to stand for long periods
• Previous customer service experience preferred

Responsibilities

• Greet and register guests, explain hotel services and promotions
• Be the face of Hyatt and contribute to an exceptional guest experience
• Process payments and respond to guest inquiries
• Coordinate with front desk and other departments to fulfill requests

Skills

Customer service

Communication

Attention to detail

Availability

Stamina

Experience preferred

Job description

Hyatt Regency Seattle is seeking a Front Office Host to warmly greet guests, check them in and explain hotel services. You will be the first impression of Hyatt, guiding guests and handling requests to ensure a seamless experience.

The role requires strong communication, the ability to stand for long periods, and a friendly, proactive approach. It includes an hourly wage with benefits and opportunities for upsell incentives.