Guest Experience Host — Front Desk

Hyatt Hotels Corporation; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Free room nights

Insurance

401K

Paid family bonding

Tuition reimbursement

Stock purchase plan

Retail discounts

Job summary

Hyatt Hotels Corporation seeks a Front Office Host to be at the heart of our guests’ journey, ensuring they feel welcomed and valued from arrival. Your friendly demeanor and service will set the tone for an unforgettable stay.

Join our award-winning Hyatt team and contribute to a seamless registration, promotion communication, and guest support experience across our properties in the United States.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Exceptional verbal and written communication to connect with guests and colleagues.
• Ability to stand for extended periods and adapt to shifts.

Responsibilities

• Handle guest registration with a welcoming check-in/check-out experience.
• Communicate hotel services, amenities, and current promotions with enthusiasm.
• Process payments with accuracy and efficiency.
• Respond to guest inquiries and provide tailored support.
• Engage guests to strengthen connections with the hotel and brand.
• Represent the Front Office as the hotel’s face of hospitality.

Skills

Guest services

Communication skills

Hospitality

Stamina

Job description

Hyatt Hotels Corporation seeks a Front Office Host to be at the heart of our guests’ journey, ensuring they feel welcomed and valued from arrival. Your friendly demeanor and service will set the tone for an unforgettable stay.

Join our award-winning Hyatt team and contribute to a seamless registration, promotion communication, and guest support experience across our properties in the United States.