Guest Experience Front Desk Associate

Hyatt Hotels Corporation; Chapel Hill (NC); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Travel Perks

Health & Wellness Coverage

Financial Security

Time Off That Matters

Family Support

Education Assistance

Daily Perks

Exclusive Discounts

Job summary

Hyatt Hotels Corporation is seeking a Front Desk Associate at our properties in the United States. In this visible role you will greet guests, register arrivals, communicate hotel services and promotions, and coordinate with leisure reservations and inventory.

Prior hospitality experience is preferred. We offer exceptional benefits including travel perks, health coverage, 401(k) with company match, paid time off, education assistance, and daily meals.

Qualifications

• Front desk responsibilities include guest registration and communicating hotel services.
• Excellent communication with guests and team members is essential.
• Ability to adapt to a fast-paced hotel environment.
• Comfort with standing for extended periods.

Responsibilities

• Front desk responsibilities include the guest registration process and communication of hotel services and promotions.
• This position has additional responsibility serving as communications liaison for leisure reservations and leisure rooms inventory.
• Other duties may include processing forms of payment and responding to guest inquiries.

Skills

Passion for Service

Communication Skills

Customer Focus

Adaptability

Job description

Hyatt Hotels Corporation is seeking a Front Desk Associate at our properties in the United States. In this visible role you will greet guests, register arrivals, communicate hotel services and promotions, and coordinate with leisure reservations and inventory.

Prior hospitality experience is preferred. We offer exceptional benefits including travel perks, health coverage, 401(k) with company match, paid time off, education assistance, and daily meals.