Guest Experience Host for Hot Pot & BBQ

Torsap Thai Kitchen; Columbia (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

K-Pot in Columbia, SC is seeking a Host to warmly greet guests, manage seating, and support service flow. The role requires strong guest communication and menu knowledge to guide customers through their dining experience.

You will welcome guests, manage wait lists, answer calls, and coordinate with servers to maintain smooth service while ensuring the dining area remains clean and welcoming.

Responsibilities

• Greeting guests in a friendly, welcoming manner and holding doors for arriving guests
• Seating guests at appropriate tables and managing the waitlist as needed
• Maintaining broad menu knowledge to describe food, drinks, and specials
• Answering the phone promptly and taking messages for management when appropriate
• Working with servers to maintain a smooth service in the dining area
• Multitasking while monitoring several tables in the dining flow
• Thanking departing guests and inviting them to return, and involving a manager if issues arise
• Standing for about 4 hours or longer in a fast-paced environment
• Keeping work areas clean and ensuring equipment and supplies are properly stored

Job description

K-Pot in Columbia, SC is seeking a Host to warmly greet guests, manage seating, and support service flow. The role requires strong guest communication and menu knowledge to guide customers through their dining experience.

You will welcome guests, manage wait lists, answer calls, and coordinate with servers to maintain smooth service while ensuring the dining area remains clean and welcoming.