Host

Torsap Thai Kitchen

New York (NY)

On-site

USD 13,638 - 19,424

Full time

14 days+

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Benefits offered by this job

Flexible schedule

Employee 20% off Discount

Fun work environment

Job summary

Torsap Thai Kitchen is looking for a Host(ess) based in New York, NY to provide exceptional customer service. In this role, you'll greet guests, manage seating, and assist with cash register duties. Ideal candidates will have 1+ years of restaurant experience and the ability to work in a fast-paced environment. Employee perks include a flexible schedule, a 20% discount, and a vibrant work atmosphere.

Qualifications

1+ years of prior server restaurant experience; ability to lead and train others.
3+ years preferred, showcasing experience in a restaurant setting.
Ability to lift boxes up to 25lbs and stand for longer periods.

Responsibilities

Welcome guests and manage the seating process.
Maintain a waitlist and assist the cashiers with transactions.
Provide menu knowledge and answer the phone promptly.

Skills

Customer service

Multi-tasking

Menu knowledge

Job description

Title
Host(ess)

Report to
Restaurant Management

About KPot
K-Pot offers both worlds of Korean BBQ and Asian Hot Pot.
What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue.
Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience.

Role Overview

Hosts are responsible for welcoming guests and ensuring that they are.
seated and receive attentive service. Their duties include maintaining a
waitlist of patrons during busy meal service, passing out menus,
accepting phone calls, making sure that tables are cleared and set,
following established guidelines, procedures, and policies as
prescribed by company standards.
Cashiers operate a cash register, communicate with customers, and
assist other restaurant staff as needed. Responsibilities in this career
can include processing credit card payments, accepting cash
payments, breaking change, and using a point of sale (POS) system for
transactions. Restaurant cashier duties also involve greeting guests,
helping resolve customer complaints, and maintaining knowledge of the
menu and sales policies.

Responsibilities & Duties

Primary job function is to greet guests in a friendly, welcoming manner. Entry doors should be held open whenever possible, for arriving guests
Seat guests at an appropriate table while engaging in casual conversation, taking into account special needs (children, high chairs, and party size). Rotating of new tables for service staff is necessary for an equitable division of the day’s work. Able to calculate wait list times during busy periods
Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items
Answering the phone within three rings. Taking a message for management, if appropriate
Teamwork is essential to a smooth operating work environment. Assisting servers in maintaining sections throughout the shift
Should possess the ability to multi-task and be aware of several tables progression through the dining experience
Providing all departing guests with a sincere “Thank You” and invitation to return to K-Pot. Entry doors should be held open whenever possible, for departing guests. If a guest relays that an issue was present during their experience, get a manager immediately
Ability to lift boxes occasionally up to 25lbs. Standing on one’s feet in a fast paced environment for a period of approximately 4 hours or longer
Ensures that work areas are clean and equipment, tools, and supplies are properly stored
Helps bus and set tables and performs side-work and cleaning duties as needed. Maybe asked to perform other related tasks or duties as deemed necessary

Qualifications

Minimum – 1+ years prior server restaurant experience; ability to lead and train others

Preferred – 3+ years prior server restaurant experience; ability to lead and train others

Employee Perks/Benefits