Host

Torsap Thai Kitchen; Columbia (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

K-Pot in Columbia, SC is seeking a Host to warmly greet guests, manage seating, and support service flow. The role requires strong guest communication and menu knowledge to guide customers through their dining experience.

You will welcome guests, manage wait lists, answer calls, and coordinate with servers to maintain smooth service while ensuring the dining area remains clean and welcoming.

Responsibilities

• Greeting guests in a friendly, welcoming manner and holding doors for arriving guests
• Seating guests at appropriate tables and managing the waitlist as needed
• Maintaining broad menu knowledge to describe food, drinks, and specials
• Answering the phone promptly and taking messages for management when appropriate
• Working with servers to maintain a smooth service in the dining area
• Multitasking while monitoring several tables in the dining flow
• Thanking departing guests and inviting them to return, and involving a manager if issues arise
• Standing for about 4 hours or longer in a fast-paced environment
• Keeping work areas clean and ensuring equipment and supplies are properly stored

Job description

Job Description

Title: Host

About Kpot

K-Pot offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience.

Role Overview

Hosts are responsible for welcoming guests and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus, accepting phone calls, making sure that tables are cleared and set, following established guidelines, procedures, and policies as prescribed by company standards.

Responsibilities & Duties

• Primary job function is to greet guests in a friendly, welcoming manner. Entry doors should be held open whenever possible, for arriving guests
• Seat guests at an appropriate table while engaging in casual conversation, taking into account special needs (children, high chairs, and party size). Rotating of new tables for service staff is necessary for an equitable division of the day’s work. Able to calculate wait list times during busy periods
• Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items
• Answering the phone within three rings. Taking a message for management, if appropriate.
• Teamwork is essential to a smooth operating work environment. Assisting servers in maintaining sections throughout the shift
• Should possess the ability to multi-task and be aware of several tables progression through the dining experience
• Providing all departing guests with a sincere “Thank You” and invitation to return to K-Pot. Entry doors should be held open whenever possible, for departing guests. If a guest relays that an issue was present during their experience, get a manager immediately
• Standing on one’s feet in a fast paced environment for a period of approximately 4 hours or longer.
• Ensures that work areas are clean and equipment, tools, and supplies are properly stored