Guest Experience Host - Flexible Scheduling & Growth

PF Changs China Bistro; West New York (NJ); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – weprom

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Changs China Bistro is seeking a Host/Hostess to deliver an exceptional hospitality experience by managing the flow of the restaurant and providing a positive first and last impression for guests. You will quote wait times when needed and assist guests with questions to ensure a smooth dining experience.

We offer competitive pay, flexible scheduling, paid on-the-job training, and opportunities for advancement with closed holidays at most locations.

Qualifications

• Excellent customer service skills and etiquette.
• Ability to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food.
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications.
• Learn curbside process and takeout expectations.
• Conducts side-work as required for each shift.

Skills

Customer service

Communication

Teamwork

Sanitation

Job description

PF Changs China Bistro is seeking a Host/Hostess to deliver an exceptional hospitality experience by managing the flow of the restaurant and providing a positive first and last impression for guests. You will quote wait times when needed and assist guests with questions to ensure a smooth dining experience.

We offer competitive pay, flexible scheduling, paid on-the-job training, and opportunities for advancement with closed holidays at most locations.