Guest Experience Host | Flexible Hours & Growth Opportunities

PF Changs China Bistro; Columbia (MD); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Referral program

Team member discounts

Closed holidays

Job summary

PF Changs China Bistro is hiring for a Host/Hostess to welcome guests and maintain smooth restaurant flow. You will provide a positive first and last impression, quote wait times, and answer questions to ensure a seamless dining experience.

Responsibilities include greeting and seating guests, coordinating reservations, and upholding safety and sanitation standards while delivering courteous service. Training is provided for those new to hospitality.

Qualifications

• Previous experience is not required - we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Multitasking

Teamwork

Flexibility

Job description

PF Changs China Bistro is hiring for a Host/Hostess to welcome guests and maintain smooth restaurant flow. You will provide a positive first and last impression, quote wait times, and answer questions to ensure a seamless dining experience.

Responsibilities include greeting and seating guests, coordinating reservations, and upholding safety and sanitation standards while delivering courteous service. Training is provided for those new to hospitality.