Guest Experience Host: Flexible Hours & Growth

P.F. Chang's China Bistro, Inc.; Huntsville (TN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Discounted meals

Referral program

Team member discounts

Closed on holidays

401(k) retirement plan

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring a Host/Hostess to deliver an exceptional hospitality experience by managing the restaurant flow and providing a positive first and last impression to every guest.

When there is a wait, you will quote accurate times and address guest questions while maintaining service standards. You will interact with guests, greet and seat them, learn the seating layout, and support curbside and takeout processes.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).
• Uphold sanitation standards at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout and how to deliver food.
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications.
• Learn curbside process and takeout expectations.
• Conducts side-work as required for each shift.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

P.F. Chang's China Bistro, Inc. is hiring a Host/Hostess to deliver an exceptional hospitality experience by managing the restaurant flow and providing a positive first and last impression to every guest.

When there is a wait, you will quote accurate times and address guest questions while maintaining service standards. You will interact with guests, greet and seat them, learn the seating layout, and support curbside and takeout processes.