Guest Experience Host - Flexible Hours & Growth

PF Changs China Bistro; Baltimore (MD); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we"re

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Changs China Bistro is hiring a Host/Hostess to deliver an excellent hospitality experience by managing the flow of the restaurant and greeting guests at arrival. A friendly, professional first impression helps guests feel welcome from seating to departure.

No prior experience is required—we provide training and guidance on curbside and takeout processes, safety standards, and teamwork in a fast-paced environment.

Qualifications

• No prior experience required; we will train you.
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Teamwork

Flexibility

Multi-tasking

Job description

PF Changs China Bistro is hiring a Host/Hostess to deliver an excellent hospitality experience by managing the flow of the restaurant and greeting guests at arrival. A friendly, professional first impression helps guests feel welcome from seating to departure.

No prior experience is required—we provide training and guidance on curbside and takeout processes, safety standards, and teamwork in a fast-paced environment.