Guest Experience Host: Flexible Hours & Growth

PF Changs China Bistro

Sarasota (FL)

On-site

USD 24,000 - 36,000

Full time

4 days ago
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Benefits offered by this job

Competitive pay
Flexible scheduling
Paid on the job training
Opportunities for advancement - we in
Discounted meals
Employee referral program
Exclusive team member discounts
401(k) retirement plan (based on hours
Medical, dental and vision insurance (
Paid sick leave (in qualifying juris

Job summary

PF Chang's China Bistro is seeking a Host/Hostess to deliver an outstanding hospitality experience by welcoming guests, managing seating, and communicating wait times accurately. You will help maintain a smooth flow at the front of the house and ensure guests feel valued from first contact through every stage of their visit.

This role emphasizes excellent customer service, effective communication, and the ability to multitask in a fast-paced team setting.

Qualifications

  • Excellent customer service skills and etiquette.
  • Ability to communicate effectively with co-workers and guests.
  • Flexibility to work a variety of shifts.
  • Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

  • Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
  • Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conducts side-work as required for each shift

Job description

PF Chang's China Bistro is seeking a Host/Hostess to deliver an outstanding hospitality experience by welcoming guests, managing seating, and communicating wait times accurately. You will help maintain a smooth flow at the front of the house and ensure guests feel valued from first contact through every stage of their visit.

This role emphasizes excellent customer service, effective communication, and the ability to multitask in a fast-paced team setting.

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