Guest Experience Host: Create Magical Moments

Merlin Entertainments; Columbus (OH); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Fantastic Health Coverage

Generous Paid Time Off

Merlin Magic Pass

Recognition and Rewards

401(k) Savings Plan

Tuition Assistance

Growth and Development

Job summary

LEGOLAND Discovery Center Columbus is hiring a Guest Experience Host (Operations) to welcome guests with energy and a smile. Must be available to work 2 weekdays + 1 weekend day each week.

You will help run attraction operations, manage guest flow, keep areas clean and stocked, and support opening/closing procedures. The role emphasizes a fun, safe, and memorable visit for families. Join a team at the world’s largest entertainment attraction company and share the magic of LEGO with guests daily.

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus !
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Responsibilities

• Welcome guests with energy, enthusiasm, and a positive attitude
• Engage with guests throughout the attraction
• Assist with attraction operations and guest flow
• Keep guest areas clean, stocked, and ready for fun
• Assist with opening and closing procedures

Skills

Customer service

Communication

Team player

Energetic demeanor

Self-motivated

Education

6–12 months experience in attractions or customer service

Job description

LEGOLAND Discovery Center Columbus is hiring a Guest Experience Host (Operations) to welcome guests with energy and a smile. Must be available to work 2 weekdays + 1 weekend day each week.

You will help run attraction operations, manage guest flow, keep areas clean and stocked, and support opening/closing procedures. The role emphasizes a fun, safe, and memorable visit for families. Join a team at the world’s largest entertainment attraction company and share the magic of LEGO with guests daily.