Admissions Shift Lead

Merlin Entertainments; Columbus (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

LEGO Group is seeking an Admissions Lead at LEGOLAND Discovery Center Columbus to help manage daily admissions operations and ensure a welcoming, high-energy guest experience.

You will train and coach team members, collaborate with supervisors, and support a safe, fun environment for families while developing leadership skills and overseeing guest interactions during weekends and holidays.

Qualifications

• Are outgoing, positive, and confident talking to people.
• Can stay calm in busy situations.
• Enjoy helping and encouraging others.
• Have experience in customer service, retail, food service, entertainment, or attractions.
• Want to grow into leadership.
• Are available weekends + holidays (required).
• Previous leadership and training experience!

Responsibilities

• Help support the Admissions team during daily operations.
• Keep lines moving and guest energy positive.
• Jump in to help guests and teammates whenever needed.
• Learn leadership skills through coaching and hands-on experience.
• Help train and motivate team members.
• Support a fun, safe, and welcoming environment for families.
• Work closely with supervisors and other attraction teams throughout the day.

Skills

Customer service experience

Leadership potential

Communication skills

Weekend/holiday availability

Job description

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world.

Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Admissions Lead - LEGOLAND Discovery Center Columbus

What You’ll Do

• Help support the Admissions team during daily operations
• Keep lines moving and guest energy positive
• Jump in to help guests and teammates whenever needed
• Learn leadership skills through coaching and hands-on experience
• Help train and motivate team members
• Support a fun, safe, and welcoming environment for families
• Work closely with supervisors and other attraction teams throughout the day

Qualifications & Experience

What We’re Looking For

You’d Be a Great Fit If You

• Are outgoing, positive, and confident talking to people
• Can stay calm in busy situations
• Enjoy helping and encouraging others
• Have experience in customer service, retail, food service, entertainment, or attractions
• Want to grow into leadership
• Are available weekends + holidays (required)

Previous leadership and training experience!

Benefits

Workplace- Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real.

Pay Range

USD $16.00/Hr.