Magical Guest Experience Host

LEGOLAND Discovery Centre; Milpitas (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

LEGOLAND Discovery Centre in Milpitas, CA seeks a Guest Experience Host to deliver world-class service and memorable experiences for every guest. You will interact with families, explain exhibits, operate rides when needed, and guide guests in LEGO-building activities. Costume character interactions and a guest-obsessed attitude are encouraged.

Join a team that values play, imagination and customer delight, with opportunities to grow within a global LEGO experience environment.

Qualifications

• Demonstrate passion for excellent guest service.
• Have working knowledge of all exhibits to deliver correct information.
• Operate the rides.
• Guide guests to build imaginative LEGO creations.
• Interact with guests as a Costume Character or Character Assistant.
• Be "Guest Obsessed" and provide exemplary customer service.

Responsibilities

• Provide knowledgeable guidance about all products and exhibits through positive guest interactions.
• Support guests as they navigate Admissions, Retail, Guest Experience, and Café areas as assigned.
• Usher and guide guests through the attraction.
• Assist guests in LEGO-building activities and play experiences.

Skills

Guest service

Exhibit knowledge

Ride operation

Guest usher

LEGO interaction

Character interaction

Guest obsession

Fun attitude

Job description

LEGOLAND Discovery Centre in Milpitas, CA seeks a Guest Experience Host to deliver world-class service and memorable experiences for every guest. You will interact with families, explain exhibits, operate rides when needed, and guide guests in LEGO-building activities. Costume character interactions and a guest-obsessed attitude are encouraged.

Join a team that values play, imagination and customer delight, with opportunities to grow within a global LEGO experience environment.