Guest Experience Host: Create Magical Moments

Merlin; Springfield (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Coverage

Paid Time Off

Merlin Magic Pass

Recognition & Rewards

401(k) Savings

Tuition Assistance

Growth & Development

Job summary

Legoland Discovery Center Washington DC is seeking a Guest Experience Host to create memorable, joy-filled moments for guests. You will bring high energy, engage with visitors, and help keep lines safe, smooth, and welcoming while ensuring public areas stay clean and well-stocked.

Ideal candidates have 6–12 months in attractions or customer service, are friendly and communicative, and can work days, nights, weekends, and holidays.

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus!
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Responsibilities

• Bring big energy—enthusiastic, assertive, and always showing off those Merlin Values!
• Seek out guest interactions and spread nonstop fun vibes.
• Keep long lines safe, smooth, and stress-free for guests.
• Keep public areas clean, tidy, and fully stocked for an awesome first impression.
• Follow all opening and closing procedures to keep the attraction running like magic!

Job description

Legoland Discovery Center Washington DC is seeking a Guest Experience Host to create memorable, joy-filled moments for guests. You will bring high energy, engage with visitors, and help keep lines safe, smooth, and welcoming while ensuring public areas stay clean and well-stocked.

Ideal candidates have 6–12 months in attractions or customer service, are friendly and communicative, and can work days, nights, weekends, and holidays.