Guest Experience Host — Club Front Desk Champion

The Clubs of Kingwood

Avondale (PA)

On-site

USD 26,000 - 38,000

Full time

4 days ago
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Job summary

Invited is seeking a Host to warmly greet and seat members and guests, setting a positive tone for every club visit. You will ensure a seamless start and finish to each guest’s experience, while supporting the team and maintaining the highest hospitality standards.

Your role requires a high school diploma or equivalent, strong communication, and the ability to handle a multi-line phone system. You will contribute to a welcoming environment and professional service in a fast-paced club setting.

Qualifications

  • Minimum experience in hospitality or service preferred.
  • Ability to greet and seat guests and manage seating flow.
  • Experience operating a multi-line telephone system is a plus.
  • Maintain confidentiality of member information and handle it discreetly.
  • Strong communication and following instructions accurately.

Responsibilities

  • Greet members/guests by name and provide a warm welcome.
  • Seat members/guests with attention to quality service.
  • Converse professionally and stay calm under pressure.
  • Assist service staff and uphold Invited standards of service.
  • Keep the host podium organized and close out at shift end.
  • Complete daily duties and keep areas clean and stocked.
  • Notify management of complaints and assist with service recovery.

Skills

Hospitality/service experience
Telephone system
Confidentiality
Strong communication

Education

High school diploma or equivalent

Tools

Telephone/Tablet
POS System
Floor Chart
Menus

Job description

Invited is seeking a Host to warmly greet and seat members and guests, setting a positive tone for every club visit. You will ensure a seamless start and finish to each guest’s experience, while supporting the team and maintaining the highest hospitality standards.

Your role requires a high school diploma or equivalent, strong communication, and the ability to handle a multi-line phone system. You will contribute to a welcoming environment and professional service in a fast-paced club setting.

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