Guest Experience Host — Club Front Desk Champion

The Clubs of Kingwood; Avondale (PA); On-site; USD 26,000 - 38,000; Full time

Job summary

Invited is seeking a Host to warmly greet and seat members and guests, setting a positive tone for every club visit. You will ensure a seamless start and finish to each guest’s experience, while supporting the team and maintaining the highest hospitality standards.

Your role requires a high school diploma or equivalent, strong communication, and the ability to handle a multi-line phone system. You will contribute to a welcoming environment and professional service in a fast-paced club setting.

Qualifications

• Minimum experience in hospitality or service preferred.
• Ability to greet and seat guests and manage seating flow.
• Experience operating a multi-line telephone system is a plus.
• Maintain confidentiality of member information and handle it discreetly.
• Strong communication and following instructions accurately.

Responsibilities

• Greet members/guests by name and provide a warm welcome.
• Seat members/guests with attention to quality service.
• Converse professionally and stay calm under pressure.
• Assist service staff and uphold Invited standards of service.
• Keep the host podium organized and close out at shift end.
• Complete daily duties and keep areas clean and stocked.
• Notify management of complaints and assist with service recovery.

Skills

Hospitality/service experience

Telephone system

Confidentiality

Strong communication

Education

High school diploma or equivalent

Tools

Telephone/Tablet

POS System

Floor Chart

Menus

Job description

Invited is seeking a Host to warmly greet and seat members and guests, setting a positive tone for every club visit. You will ensure a seamless start and finish to each guest’s experience, while supporting the team and maintaining the highest hospitality standards.

Your role requires a high school diploma or equivalent, strong communication, and the ability to handle a multi-line phone system. You will contribute to a welcoming environment and professional service in a fast-paced club setting.