Guest Experience Host & Cashier — Fast-Paced Casino

Hollywood Casino at The Meadows; Washington (Washington County); On-site; USD 16,000 - 23,000; Full time

Job summary

Hollywood Casino at The Meadows in Washington, PA is seeking a frontline team member to deliver outstanding guest service in a fast-paced restaurant environment. You will greet guests, handle seating, and operate a POS system while maintaining accurate cash handling and menu knowledge.

The role requires excellent communication, a high level of confidentiality, and the ability to work nights, weekends, holidays, and overtime as needed.

Qualifications

• High School Diploma or equivalent required.
• Prior customer service experience in a fast-paced environment preferred.
• Previous cash handling experience a plus.
• Must have excellent customer service and interpersonal skills.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to operate a POS system and/or adding machine and make change.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.

Responsibilities

• Greet guests and seat according to preferences.
• Operate cash register/POS and maintain cash accuracy.
• Provide fast, friendly guest service.
• Know menu items, prices, add-ons and beverages.
• Maintain dining areas according to standards.
• Coordinate and manage flow of the restaurant.
• Assist wait staff and bussing tables.
• Resolve service issues per guidelines.
• Promote casino events and directions.
• Answer phone professionally.

Skills

Customer service

Cash handling

POS system

English fluency

Mathematical skills

Teamwork

Education

High School Diploma

Tools

POS system

Job description

Hollywood Casino at The Meadows in Washington, PA is seeking a frontline team member to deliver outstanding guest service in a fast-paced restaurant environment. You will greet guests, handle seating, and operate a POS system while maintaining accurate cash handling and menu knowledge.

The role requires excellent communication, a high level of confidentiality, and the ability to work nights, weekends, holidays, and overtime as needed.