Guest Experience Host — Bowling Front Desk

Spanish Springs Lanes; Livonia (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Livonia, MI is hiring a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and ring up sales at the counter. The role operates the POS system and assists with basic bowling instructions, contributing to a high-energy guest experience.

This position emphasizes friendly service, cash handling accuracy, and teamwork in an entertainment environment with shifts including evenings and weekends; free bowling, arcade credits, and dining

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues.
• Assist guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and PA system.

Skills

Telephone etiquette

Customer service experience

Education

HS Diploma or equivalent

Tools

POS system

Cash handling procedures

Job description

Lucky Strike Entertainment in Livonia, MI is hiring a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and ring up sales at the counter. The role operates the POS system and assists with basic bowling instructions, contributing to a high-energy guest experience.

This position emphasizes friendly service, cash handling accuracy, and teamwork in an entertainment environment with shifts including evenings and weekends; free bowling, arcade credits, and dining