Guest Experience Host – Bowling Front Desk

Spanish Springs Lanes; Goleta (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is hiring a Greeter/Counter Desk Attendant in Goleta, CA. The role involves welcoming guests, answering calls, managing the waitlist, and coordinating lane assignments with attention to cash handling and POS procedures.

The position requires an 18+ age minimum and night/weekend availability. Benefits include bowling perks and event discounts, with a dynamic entertainment environment to grow your customer service skills.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Friendly demeanor

Telephone etiquette

Cash handling

Customer service

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is hiring a Greeter/Counter Desk Attendant in Goleta, CA. The role involves welcoming guests, answering calls, managing the waitlist, and coordinating lane assignments with attention to cash handling and POS procedures.

The position requires an 18+ age minimum and night/weekend availability. Benefits include bowling perks and event discounts, with a dynamic entertainment environment to grow your customer service skills.