Guest Experience Host & Bowling Desk Attendant

Spanish Springs Lanes; Honolulu (HI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and support lane assignments and basic bowing instructions.

The role requires a positive attitude, strong phone etiquette, and the ability to operate POS systems and assist with daily cashier procedures. 18+ and effective communication are essential for success in this entertainment-focused environment.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Friendly demeanor

Education

HS Diploma or equivalent

Restaurant/hospitality experience (optional)

Job description

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and support lane assignments and basic bowing instructions.

The role requires a positive attitude, strong phone etiquette, and the ability to operate POS systems and assist with daily cashier procedures. 18+ and effective communication are essential for success in this entertainment-focused environment.