Guest Experience Host — Bowling Center Welcome Desk

Lucky Strike Entertainment Corporation; Virginia Colony (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Free Bowling

Arcade Credit

Event Discounts

Food & Bev Discount

Job summary

Lucky Strike Entertainment in California is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and handle lane and equipment coordination. You will ring sales and assist guests with basic bowling instruction while ensuring smooth front-desk operations.

The role requires an HS diploma or equivalent, strong telephone etiquette, and previous customer service experience. It includes evening and night shifts with perks such as free bowling and food discounts.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Friendly demeanor

Telephone etiquette

Customer service experience

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment in California is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and handle lane and equipment coordination. You will ring sales and assist guests with basic bowling instruction while ensuring smooth front-desk operations.

The role requires an HS diploma or equivalent, strong telephone etiquette, and previous customer service experience. It includes evening and night shifts with perks such as free bowling and food discounts.