Guest Experience Host & Barista - Upscale Hotel Café

Hotel Californian; Santa Barbara, Northern (CA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Employer 401k match

Medical, dental, and vision insurance

Job summary

Hotel Californian in Santa Barbara, part of Foley Entertainment Group, seeks a friendly host/hostess to greet guests and manage reservations with a focus on exceptional service. You will assist with counter service, make local recommendations, and maintain a welcoming atmosphere.

The role requires multitasking, strong communication, and a willingness to support food and beverage operations, including currency handling and POS usage.

Qualifications

• Strong verbal and written communication skills.
• Prior host/barista experience preferred.
• Able to multitask.
• Must stand and walk for extended periods.
• Minimum of 21 years of age to serve alcoholic beverages.
• High school graduate or equivalent.

Responsibilities

• Greet guests when entering the restaurant with superior customer service.
• Answer phone and record reservations for large parties.
• Able to make recommendations for guests to other local restaurants and activities.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
• Ensure each guest is greeted and that all food and beverage operations are running smoothly.
• Oversee all aspects of restaurant during absence of Manager and/or Supervisor.
• Take customer orders at the counter; receive payments and present change.
• Function as the host/hostess of the cafe; manage the register and balance at end of shift.
• Maintain a friendly, cheerful, and courteous demeanor; promote hotel amenities and services.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

POS system

Job description

Hotel Californian in Santa Barbara, part of Foley Entertainment Group, seeks a friendly host/hostess to greet guests and manage reservations with a focus on exceptional service. You will assist with counter service, make local recommendations, and maintain a welcoming atmosphere.

The role requires multitasking, strong communication, and a willingness to support food and beverage operations, including currency handling and POS usage.