Guest Experience Host - Auto Dealership

Bayway Lincoln; The Woodlands (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Company paid life insurance

Paid time off

401K with employer match

Health, Vision and Dental benefits

Paid training

Growth opportunities

Discounts and incentives

Safe & team oriented environment

Job summary

Bayway Auto Group is hiring a part-time receptionist for its The Woodlands location. The role involves greeting customers, directing them to the appropriate department, answering phones, and handling basic data entry and clerical duties.

Ideal candidates possess excellent customer service, professional appearance, and the ability to work both independently and in a team. A pre-employment screen including background checks is required, with bilingual skills a plus.

Qualifications

• Excellent customer service and communication skills.
• Professional appearance and work ethic.
• Able to work individually as well as part of a team.
• Good communication skills both verbal and written.
• Microsoft Office Experience
• All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment.
• Bilingual (English/Spanish) a plus but not required.

Responsibilities

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting for and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs the caller to the appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Obtains basic demographic information about each customer system, using a log sheet or other method established by the dealership.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists service customers during the morning and evening service rush whenever possible.
• Assists with clerical duties as requested.
• Maintains a professional appearance.
• Other tasks as assigned.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Bilingual (English/Spanish)

Job description

Bayway Auto Group is hiring a part-time receptionist for its The Woodlands location. The role involves greeting customers, directing them to the appropriate department, answering phones, and handling basic data entry and clerical duties.

Ideal candidates possess excellent customer service, professional appearance, and the ability to work both independently and in a team. A pre-employment screen including background checks is required, with bilingual skills a plus.