Experienced Receptionist

McCombs Ford West; San Antonio (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

McCombs Ford West in San Antonio, Texas, is seeking an experienced Auto Dealership Receptionist to join our dynamic team. In this role, you will be the friendly and professional first point of contact for our customers, ensuring a positive experience. Your responsibilities include managing incoming calls, handling paperwork, and supporting daily operations in a fast-paced environment.

The ideal candidate will possess excellent communication skills, a keen attention to detail, and previous experience in a similar role. Join us to become part of a company that values your contributions and fosters professional development.

Qualifications

• Experience in a receptionist or customer service role within the automotive industry.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet customers warmly and provide exceptional service.
• Answer phone calls and direct them to appropriate personnel.
• Manage paperwork, forms, and customer information.

Skills

Customer service skills

Organizational skills

Communication skills

Ability to multitask

Education

High school diploma or equivalent

Tools

Dealership management software

Basic computer applications

Job description

We are seeking an Experienced Auto Dealership Receptionist to join our welcoming and dynamic automotive team. In this role, you will be the friendly and professional first point of contact for our valued customers, helping to create a positive and memorable experience from the moment they walk through the door or call by phone. Your excellent communication skills, warm demeanor, and attention to detail will play a crucial role in ensuring smooth daily operations at our dealership. You will handle customer inquiries, schedule appointments, and support both the sales and service departments, contributing to the overall efficiency and success of our dealership. If you have previous experience in a receptionist or customer service role within the automotive industry and enjoy being part of a fast‑paced, team‑oriented environment, we would love to hear from you. Join us and be part of a company that values your contributions and encourages growth and development in the automotive field.

Responsibilities

• Greet customers warmly and provide exceptional customer service at the front desk.
• Answer incoming phone calls promptly and direct them to the appropriate personnel.
• Manage and organize paperwork, forms, and customer information accurately.
• Coordinate with sales and service teams to ensure seamless communication.
• Maintain a clean and organized reception and waiting area.
• Assist with administrative tasks such as data entry, filing, and invoicing.
• Handle customer inquiries and resolve issues or escalates them as needed.

Requirements

• Proven experience as a receptionist or in a customer service role within an auto dealership or automotive environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and keen attention to detail.
• Ability to handle multiple tasks and prioritize effectively in a fast‑paced setting.
• Familiarity with dealership management software and basic computer applications.
• Professional and friendly demeanor with a customer‑focused attitude.
• Ability to work collaboratively with team members across various departments.
• High school diploma or equivalent; additional education or certifications are a plus.