Receptionist- Part Time

Luthermazda; Hopkins (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

Luthermazda is seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. The role handles incoming calls, directs callers, and performs basic accounting functions in both accounts receivable and payable.

Excel proficiency is preferred and dealership experience is a plus. Responsibilities include operating the switchboard, handling payments, and providing clerical support to management.

Qualifications

• Experience and skills in customer service and professional communication.

Responsibilities

• Operate switchboard and direct callers to appropriate departments.
• Communicate with callers in a professional, friendly and efficient manner.
• Handle customer complaints diplomatically and refer to the right department for resolution.
• Receive cash, checks and credit card payments and issue receipts.
• Assist managers with clerical duties as needed.
• Be friendly, professional and courteous with customers and staff.

Skills

Customer service

Communication

Tools

Excel

Microsoft Office

Job description

Receptionist

$20/hour

We are seeking a Receptionist/Office Assistant/ with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.

Responsibilities

• Operate switchboard telephone system by answering phones and directing customers to the appropriate department
• Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times
• Handle customer complaints diplomatically and refer to appropriate department for resolution
• Receive cash, checks and credit card payments from customers; make correct change and issue receipts
• Assist managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with customers and fellow employees

Qualifications

• Experience with Microsoft Office is a plus
• Available to work flexible hours including nights, weekends and some holidays
• Ability to effectively communicate customer interests, needs and requests to management and sales personnel
• Professional appearance

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.