Automotive Receptionist – Front Desk & Guest Experience

The Gillman Companies; Houston (TX); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life

401(k) with company match

Paid vacation

Employee discounts

Drug Free work environment

EOE

Job summary

The Gillman Companies in Houston seeks a friendly receptionist to be the voice and face of our dealership. We value reliability, professionalism, and a long-term career mindset.

You will handle clerical tasks, greet visitors, update directories, direct clients, and support showroom operations. Experience is preferred but potential is considered; benefits reflect a family atmosphere and competitive company standards.

Qualifications

• High school diploma or GED.
• 1 to 3 months of related experience and/or training
• Candidates with an equivalent combination of education and experience will also be considered

Responsibilities

• Understand and follow receptionist processes and procedures
• Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
• Receive visitors and obtain name and nature of business
• Update telephone directory
• Direct clients to lounge and refer clients to appropriate personnel for vehicle status updates
• Diffuse client concerns and direct them to the appropriate team member for assistance
• Monitor demo car keys and log demo car reports as appropriate
• Attend department meetings

Education

High school diploma or GED

Job description

Receptionist – Automotive

As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.

Job Responsibilities

• Understand and follow receptionist processes and procedures
• Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
• Receive visitors and obtain name and nature of business
• Update telephone directory
• Direct clients to lounge and refer clients to appropriate personnel for vehicle status updates
• Diffuse client concerns and direct them to the appropriate team member for assistance
• Monitor demo car keys and log demo car reports as appropriate
• Attend department meetings

Requirements, Education and/or Experience

High school diploma or GED

1 to 3 months of related experience and/or training
Candidates with an equivalent combination of education and experience will also be considered

Must pass pre-employment screening to include MVR, drug test, and criminal background check

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits

• Medical/Dental/Vision/Life
• 401(k) with company match
• Paid vacation
• Employee discounts
• Drug Free work environment
• E.O.E

About

Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.

The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.

Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.

Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.2