Guest Experience Server

The Markham Hotel; Biloxi (MS); On-site; USD 15,000 - 22,000; Full time

Job summary

The Markham Hotel in Biloxi, MS is seeking an enthusiastic Server to provide exceptional food and beverage service to guests. You will greet guests, take orders, serve meals, handle POS transactions, and maintain a clean, welcoming dining area.

Collaboration with kitchen and bar teams is essential to deliver a memorable experience. Applicants should have excellent communication and customer service skills, the ability to multitask in a fast-paced setting, and a basic understanding of food safety

Qualifications

• High school diploma or equivalent (may be required).
• Food safety certification (may be required).
• Experience in server or customer service role (preferred).
• Experience with cash handling and POS systems.

Responsibilities

• Greet and seat guests in a friendly and welcoming manner.
• Take orders accurately and communicate special requests to kitchen and bar.
• Serve food and beverages efficiently per restaurant standards.
• Process transactions via POS, manage cash and tips per policy.
• Maintain clean dining areas and restock supplies as needed.
• Collaborate with kitchen and bar teams to ensure timely service.
• Assist with event support and upsell menu items.
• Address guest concerns promptly and professionally.

Skills

Communication

Customer service

Multitasking

Organizational skills

Calm under pressure

Education

High school diploma or equivalent

Food safety certification

Tools

POS systems

Job description

The Markham Hotel in Biloxi, MS is seeking an enthusiastic Server to provide exceptional food and beverage service to guests. You will greet guests, take orders, serve meals, handle POS transactions, and maintain a clean, welcoming dining area.

Collaboration with kitchen and bar teams is essential to deliver a memorable experience. Applicants should have excellent communication and customer service skills, the ability to multitask in a fast-paced setting, and a basic understanding of food safety