Guest Experience & Growth Leader (Restaurant)

The Country Drive In; Town of Clifton Park (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Wet Willie's in Town of Clifton Park, NY is seeking a restaurant team member focused on guest service and hospitality. You will work with the team to maintain a welcoming, high‑energy atmosphere and support daily operations to ensure safety, cleanliness, and consistent quality.

The role emphasizes delivering excellent guest interactions, upselling when appropriate, and upholding company standards across service, cleanliness, and compliance.

Qualifications

• High School graduate or equivalent preferred.
• Must be 18 years of age or older.
• Prefer a minimum of one year of previous food service/restaurant experience.
• Ability to effectively communicate in English (verbal and written).
• Must have a courteous, friendly and professional demeanor.
• Ability to stand/walk for prolonged periods of time.

Responsibilities

• Ensures excellent guest service that meets or exceeds expectations.
• Working with all other team members and management to develop the restaurant's expanding client base
• Operating in accordance with the company policies and applicable laws.
• Support other staff members while upholding standards, product quality and cleanliness.
• Follow all safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Skills

Guest service

Communication

English proficiency

Friendly demeanor

Suggestive selling

Education

High school diploma

Job description

• Ensures excellent guest service that meets or exceeds expectations.
• Working with all other team members and management to develop the restaurant's expanding client base
• Operatingin accordance with the company policies and applicable laws.
• Support other staff members while upholding standards, product quality and cleanliness.
• Follow all safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Requirements

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Prefer a minimum of one year of previousfood service/restaurantexperience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand / walk for prolonged periods of time