Guest Experience Specialist - Restaurant

Swept Away; Bay Shore (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

Wet Willie's in Bay Shore, NY, is hiring for a restaurant position focused on guest service and team collaboration. Responsibilities include ensuring quality service, monitoring food cleanliness standards, and supporting team members. Candidates should have a high school diploma or equivalent, be 18 years or older, and preferably have one year of restaurant experience. The position also requires effective communication skills and the ability to stand for long periods. Join a fun and friendly atmosphere!

Qualifications

• High School graduate or equivalent preferred.
• Must be 18 years of age or older.
• Prefer a minimum of one year of previous food service/restaurant experience.
• Ability to effectively communicate in English (verbal and written).
• Must have a courteous, friendly and professional demeanor.
• Ability to stand/walk for prolonged periods.

Responsibilities

• Ensures excellent guest service that meets or exceeds expectations.
• Operates in accordance with company policies and applicable laws.
• Supports other staff while upholding standards, product quality and cleanliness.
• Monitors daily activities to ensure quality food and cleanliness standards.

Skills

Effective communication in English

Customer service skills

Ability to work as a team

Professional demeanor

Education

High School graduate or equivalent

Job description

• Ensures excellent guest service that meets or exceeds expectations.
• Working with all other team members and management to develop the restaurant's expanding client base
• Operatingin accordance with the company policies and applicable laws.
• Support other staff members while upholding standards, product quality and cleanliness.
• Follow all safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Requirements

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Prefer a minimum of one year of previousfood service/restaurantexperience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand / walk for prolonged periods of time